We specialize in providing outsourcing services for business processes, creating added value with the highest standards of quality. We connect people, processes and technologies to offer our clients the best results.

We design customized services for each client through our four lines of business:

1. Business Processes Outsourcing (BPO)
2. Logistics Processes Outsourcing (LPO)
3. Support Services Outsourcing
4. Business and Retail Solutions Retail

Business Process Outsourcing (BPO)

We offer custom management solutions, related to administrative, financial and documentation based on agreed performance indicators and quality. We have highly qualified professionals and our own facilities in which to develop these services.

Administrative Processes
Through our back office, data gathering, indexing and processing services, at Avanza we optimize business processes. We manage transactions, contracts and orders. We troubleshoot and solve incidents and handle relations with clients.

Our main aim is to ensure the success of our clients, so we select, train and develop highly skilled teams and manage the coordination of projects.

We have professionals who work according to the following methodology:

Finance Processes
We provide comprehensive management and administrative support for credit institutions and insurers, effecting payment transactions and receipt of accounts, oversight of the collection of taxes, the study and management of risk in lending operations, card operations, and validation of liquidation and analysis processes.

Documentation Processes
We are experts in managing the documentation, computerization and outsourcing of billing processes.

Logistics Process Outsourcing (LPO)

Avanza develops and implements logistics and production process outsourcing. Our services include any process in the supply chain:

In-house Logistics
We manage any logistics process in our clients' facilities. We specialize in receiving merchandise, sorting by type, verification and control of quality, placement in silos, on carousels or dynamic shelves, cross docking, preparation of orders, prepicking and picking, traceability, issuing documentation, scanning, measuring volumes and weights, inventories, and management of returns.

Industrial Processes
Our production facilities provide the adaptation and flexibility needed for any process or production cycle. From differentiated processes within the cycle such as the provision of raw materials to production lines and finishing, packaging or shipping the finished product, quality control, etc.

Distribution
We offer custom solutions for activities related to distribution and transportation, managing routes, crossing of urgent goods, taking orders, delivering merchandise, product recalls, luggage collection and delivery, and delivery charges.

Co-packing
Co-packing is the grouping of several products in the same packaging. In this regard, Avanza specializes in preparing all kinds of promotional, shrink-wrapped, sleeved, sealed, kit combos, flow packs, thermoformed, etc., items.

Support Services Outsourcing

At Avanza, with the experience of our strong team of professionals, we calculate, coordinate and manage the entire development of support services with ongoing monitoring.

Leisure and Cultural Services
Comprehensive management of theaters and cultural centers (accommodations, ticket booths, coat check).

Complementary Services for the Education Sector
Accompaniment on trips, coordination of extracurricular activities and lunch room staff.

Comprehensive Solutions for Corporate Buildings
Reception, internal services, bag and access control

Hosts/Hostesses
We have the best professionals to transmit your company's image at any event.

Retail and Business Solutions

We provide innovative solutions for all point-of-sale related services, always adapting ourselves to each client's particular needs. We plan and develop – either in part or in full – the outsourcing process for sales teams.

Business Services
We take charge of all business activity from analysis and design to the final assessment, including implementation and intermediate management.

Promotion and Image Services
Our staff consists of professionals with extensive experience in sales promotions, POS management, POS promotional marketing, etc.

Data collection
Our field network allows daily access to thousands of points of sale where different data collection activities (observational studies at the point of sale, price monitoring, promotions, inventory control, etc.) are carried out, using the latest technology in mobility.

A determining factor in the growth of this business line was the 2010 strategic alliance between the multinational Nielsen and Avanza for outsourcing all data collection activities.